FR Hearing - Add
Contents
The FR Hearing Add transaction allows you to process a customer's request for a hearing on an insurance monitoring order.
A hearing can only be scheduled if the insurance monitoring order is in a Pending status.
To process a FR Hearing Add
If there is more than one Order, the Compliance Selection dialog appears. Clicking the 
button next to an Order will run the Hearing Add transaction on that order.
1.If not already open, Open the Customer Console using the customer's number or name.
From the Console Go To ..... |
Steps to Follow ..... |
|---|---|
Alerts Grid |
There are no alerts for this transaction. |
Transaction Menu |
1.Click the Transaction Menu button in the Main Menu Bar. 2.Navigate to Customer Transactions>Compliance, Orders and Events>FR Hearing - Add(FRHEARA) and click it. 3.Click the Inquire 4.Continue with step 2. |
Command Line |
1. Enter FRHEARA on the Direct command line, then press the Enter key. 2. The FR Hearing Add transaction form opens. 3. Continue with step 2. |
Quick Navigation |
From the FR Hearing-Add screen Click the Quick Navigation •Driver Primary Status •Orders |
2. Enter the required information as indicated by the 
icon and then click the Process 
button.
3.The following message displays:
4.Click the OK button. The Transaction Details dialog appears with the TRANSACTION PROCESSED message.
5.Click the Close 
button to complete the transaction.
6.Forward the Hearing Request document signed by the customer to the Insurance Services work Center at Headquarters.