The Inactive Vehicles Owned by Customer inquiry is used to view inactive vehicle(s) owned by the customer.
To process an Inactive Vehicles Owned by Customer inquiry
1.If not already open, Open the Customer Console using the customer's number or name.
From the Console Go To ..... |
Steps to Follow ..... |
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Alerts Grid |
There are no Alerts for this transaction. |
Quick Navigation |
Not available for this transaction. |
Transaction Menu |
1.Click the Transaction Menu button in the Main Menu Bar. 2.Navigate to Vehicle Inquiries>General Vehicle Information>Inactive Vehicles Owned by Customer(VEHINV) and click it. The Inactive Vehicles Owned by Customer inquire form opens with the customer number and name populated. 3.Click the Inquire 4.Click the Inquire 5.Continue with the steps below. |
Command Line |
1. Enter VEHINV on the Direct command line, then press the Enter key. The Vehicle Information form opens with the title number populated. 2. Continue with the steps below. |
2.If there is only one inactive vehicle owned by the customer, the Vehicle Information Inquiry form opens displaying the customer and vehicle information.
If there are more than one inactive vehicles owned by the customer, the Inactive Vehicles Owned by Customer selection grid opens displaying up to three of the inactive vehicles at a time.
To see more vehicles, click the More Data Available button until you see the vehicle you are looking for.
Click the Select button next to it to open the Vehicle Information transaction form.
3. Scroll down to view the information as needed.
4. Click the Close button to close the form.