Miscellaneous Refund Inquiry
Contents
The Miscellaneous Refund Inquiry is used to inquire on a Miscellaneous Refund.
To process a Miscellaneous Refund Inquiry
1.If not already open, Open the Customer Console using the customer's number or name.
From the Console Go To ..... |
Steps to Follow ..... |
|---|---|
Alerts Grid |
No alert is displayed for this transaction. |
Quick Navigation |
Not available for this transaction. |
Transaction Menu |
1.Click the Transaction Menu button in the Main Menu Bar. 2.Navigate to Miscellaneous Refund Transactions>Miscellaneous Refund Inquiry(RRDETI) and click it. The Miscellaneous Refund Inquiry Inquire form opens. 3.Click the Inquire 4.Continue with the steps below. |
Command Line |
1. Enter RRDETI on the Direct command line, then press the Enter key. 2. The Miscellaneous Refund Inquiry inquiry form opens. 3. Continue with the steps below. |
If more than one refund exists, the Miscellaneous Refund Selection list opens. Click the 
button next to the refund you would like to inquire on.
2. Scroll down the form to view the customer's refund information.
3. Click the Close 
button to close the transaction.