The Points Inquiry is used to check the point balance, as well as dates of probation and control periods.
To process a points inquiry
1.If not already open, Open the Customer Console using the customer's number or name.
From the Console Go To ..... |
Steps to Follow ..... |
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Alerts Grid |
There are no alerts for this transaction. |
Quick Navigation |
Not available for this transaction. |
Transaction Menu |
1.Click the Transaction Menu button in the Main Menu Bar. 2.Navigate to Customer Inquiries>Customer>Points Inquiry(PNTINQ) and click it. 3.Click the Inquire 4.Click the 5.Continue with step 2. |
Command Line |
1. Enter PNTINQ on the Direct command line, then press the Enter key. 2. Click the 3. Continue with step 2. |
2. Scroll through the form and review the information as needed.
3. Click the Close button to close the transaction.