Pre-Compliance Inquiry

The Pre-Compliance Inquiry is used to view the pre-compliance items a customer may have. Included are Conviction information, Non Compliance Fee, Reinstatement Fee, Vehicle Administrative Fee and VASAP enrollment information.

 

To Inquire on the Pre-Compliance Items    

1.If not already open, Open the Customer Console using the customer's number or name.

From the Console Go To .....

Steps to Follow .....

Alerts Grid

There are no Alerts for this transaction.

Quick Navigation

Not available for this transaction.

Transaction Menu

1.Click the Transaction Menu button in the Main Menu Bar.

2.Navigate to Customer Inquiries>Compliance, Orders and Events>Pre-Compliance(PREINQ).

3.Click the Inquire Button_Inquire button to open the Pre-Compliance Selection screen.

4.Continue with the steps below.

Command Line

1.   Enter PREINQ on the Direct command line, then press the Enter key.

2.   The Pre-Compliance Selection form opens.

3.   Continue with the steps below.

 

To inquire on the Conviction information:

1. Click the Button_PlusSign to the left of the Direct column next to the Conviction Description to view. This will display some           information about the conviction. This is useful if there are multiple convictions with the same description.

2. Click the Button_Dropdown button and select PREINQ under the Direct column next to the Conviction Description to view. Click      the Button_GreenRightArrow button to view detail information about the conviction.

3. Click the Close Button_Close button to end the inquiry.

 

To inquire on any of the fees:

1.Click the Button_Dropdown button and select PREINQ under the Direct column next to the Fee type to view. Click the Button_GreenRightArrow button to view information about the fee.

2.Click the Close Button_Close button to end the inquiry.

 

VASAP Information:

        VASAP information displays under the VASAP Information bar.

 

 

Topic Last Edited: 6/22/2019