To modify any of the tax amounts that were collected.
Please refer to the Vehicle Licensing Guide, as needed.
To process a Sales and Use Tax Adjustment
1.If not already open, Open the Customer Console.
2.In the Direct field, enter TTLTAX.
3.Press Enter.
4.Close the required Key pop up.
5.In the Title Number field, enter the Title Number.
6.Press Tab.
7.In the VIN/VIN4 field, enter the VIN.
8.Click the Inquire button. The Sales and Use Tax Adjustment transaction appears.
9.Scroll down to the Sales and Use Tax Information section .
10.In the Adjustment Reason field, select Additional Tax or Correction.
11.Make the modifications as required by your customer's scenario.
Adjustments to the Manufacturer Rebate/Incentive $ amount have no affect on the sales tax calculated.
12.Click the Process button. The Transaction Details dialog appears and the receipt is sent to the printer.
13.Click the Close button. The transaction is processed.
See Also
2015 Legislation: Agency Study Bills - SB 1003; Convert off-road motorcycles to on-road