Deceased Customer Data Change
Contents
The Deceased Customer Data Change transaction is used to change or correct the received information of a deceased customer.
To change or correct the Deceased Customer Information
1.If not already open, Open the Customer Console using the customer's number or name.
From the Console Go To ..... |
Steps to Follow ..... |
|---|---|
Alerts Grid |
There are no Alerts for this transaction. |
Quick Navigation |
Not available for this transaction. |
Transaction Menu |
1.Click the Transaction Menu button in the Main Menu Bar. 2.Navigate to Customer Transactions>Customer>Deceased Customer Data Change(DECCHG) and click it. 3.Click the Inquire 4.Continue with step 2. |
Command Line |
1. Enter DECCHG on the Direct command line, then press the Enter key. 2. The Deceased Customer Change transaction form opens. The customer and deceased information is pre-populated. 3. Continue with step 2. |
2.Enter the information to be changed or corrected and then click the Process 
button. The transaction is processed. The Transaction Details dialog appears and the transaction is processed.
3.Click the Close 
button to complete the transaction.