Non Compliance Fee Payment Inquiry
Contents
The Non Compliance Fee Payment Inquiry is used to view payments made to the Non Compliance Fee Payment Plan the customer has set up.
A selection list will display if there is more than one Non Compliance Fee Payment Plan set up for a customer.
To inquire on a Non Compliance Fee Payment Plan
| 1. | If not already open, Open the Customer Console using the customer's number or name. |
From the Console Go To ..... |
Steps to Follow ..... |
|---|---|
Alerts Grid |
If the customer's payment is due within 2 weeks, you will see the following alert: STFPAY Monthly Non Compliance Fee Payment due within 2 weeks
If the customer's payment plan is in default, you will see the following alert: STFPAY Non Compliance Pmnt Plan in default. Total Balance is due. 1.Clicking the 2.Continue with step 2. |
Quick Navigation |
From the Non Compliance Fee Payment Inquiry screen Click the Quick Navigation •Compliance Update •Non Compliance Payment Plan Payment |
Transaction Menu |
1.Click the Transaction Menu button in the Main Menu Bar. 2.Navigate to Customer Inquiries>Compliance, Orders and Events>Noncompliance Fee Payment Plan Inquiry(STFINQ). 3.Click the Inquire 4.Continue with step 2. |
Command Line |
1. Enter STFINQ on the Direct command line, then press the Enter key. 2. The Non Compliance Fee Payment Plan Inquiry screen opens. 3. Continue with step 2. |
Quick Navigation |
From the Non Compliance Fee Payment Inquiry screen Click the Quick Navigation •Compliance Update •Non Compliance Payment Plan Payment |
button will launch the 
2. The customer and payment information is populated and is protected.
•The Out Of State/Non-Credential Customer indicator indicates if the customer established a contract on the DMVNow.com web site.
•The Re-established Count displays the number of times the customer has re-entered into his contract.
3. Click the Close 
button to close the transaction.