Vehicle Stop - Delete

The Vehicle Stop - Delete transaction is used to delete a stop from a vehicle record.

Please refer to the Vehicle Licensing Guide - Stops, as needed.

Button_RequiredField Direct service representative who DELETE a stop (rather than COMPLY) must add a note to the customer's record. The customer note must describe the stop and explain why it was DELETED and not COMPLIED.

 

To Delete a Vehicle Stop

1.If not already open, Open the Customer Console using the customer's number or name.

From the Console Go To .....

Steps to Follow .....

Alerts Grid

If the customer currently has vehicle stops on one or more of their vehicles you may see one of the below Alerts.

For customers with less than 10 active vehicles, you will see the following alert:    

Information only

Vehicle Stops Exist - Access VSTPNQ on Vehicles Grid Below

1.Open the Vehicles section to view the list of vehicles.

a) Click the Button_PlusSign to see more information about the vehicle. Click the Button_DownArrow under the Direct column next to the vehicle and select the VSTPNQ Vehicle Stop Inquiry function.

b) Clicking the Button_GreenRightArrow button will launch the Vehicle Stop Inquiry form.

 

For customers with more than 10 active vehicles, you will see the following alert:    

VEHCUT

Customer has ## active vehicles; Vehicles grid is disabled

1.Clicking the Button_GreenRightArrow button will launch the Vehicles Currently Owned by Customer selection grid.

a) If active, click the More Data Available Button_MoreDataAvailable button to list more vehicles.

b) Click the Select Button_Select button next to the vehicle. Click the Button_PlusSign to see more information about the vehicle.

2.Continue with the steps below.  

Quick Navigation

Not available for this transaction.

Transaction Menu

1.Click the Transaction Menu button in the Main Menu Bar.

2.Navigate to Titling Transactions>Vehicle Stop - Delete(VSTPDL) and click it. The Vehicle Stop Delete inquire form opens with the customer's number populated.

3.Continue with the steps below.

Command Line

1.  Enter VSTPDL on the Direct command line, then press the Enter key.

2.  The Vehicle Stop Delete inquire form opens with the customer's number populated.

3.  Continue with the steps below.

 

2.Enter the VIN and Stop type then click the Inquire Button_Inquire button. The Vehicle Stop - Delete transaction form opens with the customer, vehicle and stop information populated.

3.If you do not know the Stop code,

a) To the right of the Stop field, click the Button_Globe icon.

b) Enter the name or code and click the Search Button_Search button. OR

c) Use the scroll bar to the right to scroll through the list. Click the Select Button_Select button to the left of the stop code. The Stop Code and name are populated on the transaction form.

4.Click the Inquire Button_Inquire button. The Vehicle Stop - Delete transaction form opens with the customer, vehicle and Stop information populated.

5.Scroll to the bottom of the form, to the Delete Vehicle Stop section. Click the Yes radio button and then click the Process Button_Process button. Clicking the No radio button will not delete the vehicle stop.

6.When the Yes radio button is processed, a confirmation message appears. Click the OK Button_OKto confirm the stop deletion. Click the Cancel button_Cancel to stop the deletion process.

VEH_STP_Delete_ConfirmDELMSG

7.The Transaction Details dialog appears with the TRANSACTION PROCESSED message.

8.Click the Close Button_Close button to close the Transaction Details dialog.

9.Click the Close Button_Close button to complete the transaction. The selected stop is removed from the vehicle.

 

Topic Last Edited: 3/17/2016