Add Customer

The Add Customer transaction is used to create a DMV customer record.

LightBulb This transaction requires the entry of a FEIN  [Federal Employer Identification Number] if the customer is a business or a social security number if the customer is an individual.

To Add a Customer

From the Main Window Go To .....

Steps to Follow .....

Alerts Grid

     No alert is displayed for this transaction.

Quick Navigation

    Not available for this transaction.

Transaction Menu

1.Click the Transaction Menu button in the Main Menu Bar.

2.Navigate to Customer Transactions>Customer>Add Customer(QAS IN)(ADDCUSIN) and click it. The Add Customer(QAS IN) Inquire form opens.

3.Continue with the steps below.

Command Line

1.  Enter ADDCUSIN on the Direct command line, then press the Enter key.

2.  The Add Customer(QAS IN) Inquire form opens.

3.  Continue with the steps below.

 

1.Enter the customer information as follows:

a) In the Customer Number field enter the FEIN if a business or SSN if an individual.

b) In the Name Type drop-down, select the appropriate customer type.

c) In the Full Name field, enter the name of the person or entity.

Enter the individual's name using the following format:

 LASTNAME,FIRSTNAME,MIDDLENAME                      

ico_note If the customer does not have a middle name, you must put in the last comma after the first name like this:
 
LASTNAME,FIRSTNAME,

 

For a Business, enter the business name followed by double comas.

 mySelect BUSINESS NAME,,         

 

d) Enter the Birth Date for individuals (optional).

2.Click the Inquire Button_Inquire button to open the Add Customer transaction form.

3.Once the Add Customer(QAS IN) transaction form opens, enter the required information as indicated by the Button_RequiredField icon and any other information as needed.

notes20pxFor IFTA customers, click the "Yes" radio button to indicate if the customer is a non-purge customer or "No" if the IFTA customer may be purged.

Note: The radio buttons will be active for the IRP In-State work center only.

 

4.To enter address information, see USPS Address Verification

5.Click the Process Button_Process button. The Transaction Details dialog appears showing the TRANSACTION PROCESSED message.

6.Click the Close Button_Close button to complete the transaction.

 

See also

Add Customer - Special

Topic Last Edited: 1/25/2017