Using the Customer Console
Contents
The Customer console is the main landing page where all transactions should begin. It provides a 360º view of the customer, including Alerts that may require your attention before processing the customer's transaction.
•The Customer Console is automatically displayed with the next customer's information after you click the Q-data 
button.
•The Customer Console should be used as your launching point for all customer transactions. If it is not open, open it by entering I CON C=<Customer Number> (or N=<Customer Name>) OR CUSDBD C=<Customer Number> (or N=<Customer Name>) in the Direct field (Command Line). See Using Direct Commands.
If the customer has previously issued a photoless credential, the following message box will display.
The first section in the Customer Console are the Alerts. This is where information relative to the customer's account is displayed. Please review and take action, as necessary, by clicking the
If there are more than five (5) alerts, the remaining can be viewed by processing the Alerts inquiry by clicking the
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button next to the actionable alert mySelect will navigate you to that screen.
This section contains general information about the customer.
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The credential grid displays all active credentials issued to the customer.
1. Scroll down to the green Credentials section heading, then click the heading. The Credentials grid expands.
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As of July 1, 2018 you will no longer see the Veteran ID Card in the credential grid. 
sign next to the credential. The grid expands to display the credential's issuance information.
The vehicles grid displays all active vehicles currently titled to the customer.
1.Scroll down to the green Vehicles section heading, then click the heading. The Vehicles grid expands.
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button. The dialog is updated to display three more vehicles. Repeat step 3 until you see the vehicle you're interested in processing a transaction for.
See Also