Vehicles Currently Owned by Customer

The Vehicles Currently Owned by Customer inquiry is used to view vehicle(s) owned by the customer.

To process a Vehicles Currently Owned by Customer inquiry

1.If not already open, Open the Customer Console using the customer's number or name.

From the Console Go To .....

Steps to Follow .....

Alerts Grid

If the customer has more than 10 active vehicles, you will see the following alert:    

VEHCUT

Customer has ## active vehicles; Vehicles grid is disabled

1.Clicking the Button_GreenRightArrow button will launch the Vehicles Currently Owned by Customer selection grid.

a) If active, click the More Data Available Button_MoreDataAvailable button to list more vehicles.

b) Click the Button_PlusSign to see more information about the vehicle. Click the Select Button_Select button next to the vehicle.

2.   Continue with the steps below.  

Vehicles Grid

If the customer has less than 10 active vehicles, use the Vehicles grid to view.

1.   Click on the green Vehicles bar to open the vehicles grid and view the vehicles. See Customer Console - Viewing Active Vehicles

2.   Continue with the steps below.

Quick Navigation

     Not available for this transaction.

Additional Choices

1.Click the Additional Choices Button_AdditionalChoices button on the menu bar, then click Vehicle Owners. This will open the Vehicle Information Inquiry or if there are more than one vehicles, the Vehicles Currently Owned by Customer grid will open.

2.Continue with the steps below.

Transaction Menu

1.Click the Transaction Menu button in the Main Menu Bar.

2.Navigate to Vehicle Inquiries>General Vehicle Information>Vehicles Currently Owned by Customer Information(VEHCUT) and click it. The Vehicles Currently Owned by Customer inquire form opens with the customer number and name populated.

3.Click the Inquire Button_Inquire button. This will open the Vehicle Information form with the customer and vehicle information populated.

4.Continue with the steps below.

Command Line

1. Enter VEHCUT on the Direct command line, then press the Enter key. The Vehicle Information form opens with the customer and vehicle information populated.

2.  Continue with the steps below.

 

2.If there is only one vehicle owned by the customer, the Vehicle Information Inquiry form opens displaying the customer and vehicle information.

If there are more than one vehicle owned by the customer, the Vehicles Currently Owned by Customer selection grid opens displaying up to three of the owned vehicles at a time.

To see more vehicles, click the More Data Available Button_MoreDataAvailable button until you see the vehicle you are looking for.

Click the Select Button_Select button next to it to open the Vehicle Information transaction form.

3.   Scroll down to view the information as needed.

4.   Click the Close Button_Close button to close the form.

 

Topic Last Edited: 3/15/2016