License Exchange for an ID Card
Contents
The License Exchange for an ID Card transaction is used to exchange a customers Virginia Driver's License for an ID Card. mySelect will surrender the customers driver's license and reissue the ID Card with the last day of the expiration month of the driver's license.
Please refer to the Driver's License Guide, as needed.
To Process the License Exchange for an ID Card
1.If not already open, Open the Customer Console using the customer's number or name.
2.Click the Send to Camera 
button on the Customer Console button bar.
Please refer to the Photographing Requirements section of the DLG, as needed.
3.Once the picture has been taken, continue with one of the below navigation's to start the License Exchange for an ID Card process.
From the Console Go To ..... |
Steps to Follow ..... |
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Alerts Grid |
If the customer has veteran discharge information on file and is in a Pending status, the following alert will display:
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Quick Navigation |
1.Click the Quick Navigation 2.Select License Exchange for an ID Card, the License Exchange for an ID Card transaction form opens with the customer information populated. 3.Continue with the steps below. |
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Transaction Menu |
1.Click the Transaction Menu button in the Main Menu Bar. 2.Navigate to Customer Transactions>License/ID>License Exchange for an ID Card(DCIEXC) and click it. 3.The License Exchange for an ID Card inquire form opens with the customer information populated. 4.Click the Inquire 5.Continue with the steps below. |
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Command Line |
1. Enter DCIEXC on the Direct command line, then press the Enter key. 2. The License Exchange for an ID Card transaction form opens with the customer information populated. 3. Continue with the steps below. |
button to open the
Note: If the customer does not have a social security number in the DMV data base, the following message will display.
The U.S. Citizen and Voter Registration radio buttons are active and once entered a paper application will print.
4.In the Identity Documents section, the U.S. Citizen and Voter Registration radio buttons are inactive and protected
5.Instruct the customer to answer the questions. Once completed mySelect will send a message of completion.
6.Click OK to continue.
7.The U.S.Citizen and Voter Registration radio buttons are now populated according to how the customer answered the questions on the credit card terminal.
8.mySelect populates the ID Card Type, Reason and Current ID Expiration Date. Changes may be made to the ID Card Type and Reason if necessary.
9.Enter the required information for the ID Card.
Click here for a list of Legal Presence Codes.
If the customer has the veteran discharge information on file and does not have the Veterans Indicator on their credential, the following pop up message will display. Answer accordingly to the customer's response.
If YES is clicked, the Veteran Status will indicate Verified and the Add Veteran Indicator? radio buttons will be open and YES marked. If the customer changes their mind, click the NO radio button.
If the customer's Veteran Status is Pending, the Pending radio button will be populated and protected as well as the Add Veteran Indicator? radio button.
To release the credential with or without the veteran documents, go to the Veteran ID Card Release transaction. |
10.Click the Process 
button. The Transaction Detail Payment dialog opens. The Document Imaging Barcode Cover Sheet is printed
11.Enter the payment according to the Processing_Payment procedures and then click the Process button.
12.The Transaction Details dialog appears with the TRANSACTION PROCESSED message.
13.Click the View Receipt 
button and print the receipt if requested by the customer.
14.Click the Close 
button to close the Transaction Details dialog.
15.Click the Close button to complete the transaction.