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Reprint Registration/Overload/Non-Repairable

Contents

The Reprint Registration/Overload/Non-Repairable transaction is used to reprint vehicle registration, overload or non-repairable documents for a customer.

To process a Print Registration/Overload/Non-repairable transaction

1.If not already open, Open the Customer Console using the customer's number or name.

From the Console Go To .....

Steps to Follow .....

Alerts Grid

If the customer has more than 10 active vehicles, you will see the following alert:

VEHCUT

Customer has ## active vehicles; Vehicles grid is disabled

1.Clicking the button will launch the Vehicles Currently Owned by Customer selection grid.

a) If active, click the More Data Available button to list more vehicles.

b) Click the to see more information about the vehicle. Click the Select button next to the vehicle.

2. Continue with the Transaction Menu section below.

Vehicles Grid

If the customer has less than 10 active vehicles, use the Vehicles grid to view.

1.Click on the green Vehicles bar to open the vehicles grid and view the vehicles. See Customer Console - Viewing Active Vehicles

2.Select PRTTRD Print Reg/Ovrload/Non-Repair from the drop down under the Direct column.

3.Clicking the button will launch the Print Registration/Overload/NonRepairable transaction form.

4.Continue with the steps below.

Quick Navigation

Not available for this transaction.

Additional Choices

1.Click the Additional Choices button on the menu bar, then click Vehicle Owners. This will open the Vehicle Information Inquiry or if there are more than one vehicles, the Vehicles Currently Owned by Customer grid will open.

2.Continue with the Transaction Menu section below.

Transaction Menu

1.Click the Transaction Menu button in the Main Menu Bar.

2.Navigate to Registration Transactions>Customer Registration>Reprint Registration/Overload/NonRepairable(PRTTRD) and click it. The Print Registration/Overload/NonRepairable inquire form opens. Enter the title number if the information is not already populated.

3.Click the Inquire button. This will open the Print Registration/Overload/NonRepairable transaction form with the customer and vehicle information populated.

4.Continue with the steps below.

Command Line

1. Enter PRTTRD on the Direct command line, then press the Enter key. The Print Registration/Overload/NonRepairable inquire form opens. Enter the title number if the information is not already populated.

2. Continue with the steps below.

Quick Navigation

From the Reprint Registration/Overload/Non-Repairable screen

Click the Quick Navigation button on the Transaction Button bar to go to

•Change All Addresses

•Maintain Vehicle (Page 2)

2. Scroll down to the section as needed and enter the required information.

If reprinting a registration card or overload document and depending on the Print Reason selected, there may or may not be a fee for this transaction.

1.Click the Process button. The Transaction Details dialog appears with the TRANSACTION PROCESSED message.

2.Click the Close button to close the Transaction Details dialog.

3.Click the Close button to complete the transaction.

4.Give the customer the reprinted document.

1.The Transaction Details Payment dialog appears. Enter the payment information.

For more information about processing multiple transactions, see Payment Processing.

2.Click the Process button. The transaction is processed and the Receipt Details dialog appears. Print the receipt if requested.

3.Click the Close button to close the Receipt Details dialog. The Transaction Details dialog appears with the TRANSACTION PROCESSED message.

4.Give the customer the Vehicle Transcript and receipt.

5.Click the Close button to close the Transaction Details dialog.

6.Click the Close button to complete the transaction.

7.Give the customer the reprinted document and receipt.

Topic Last Edited: 1/17/2017