All Citations for Customer

To view all citations associated with a Motor Carrier Customer, use the All Citations for Customer transaction.

To view all citations for a Motor Carrier customer

 

From the Dashboard Go To .....

Steps to Follow .....

Transaction Menu

1.Click the Transaction Menu button in the Main Menu Bar.
2.Navigate to Motor Carrier>Citation>All Citations for Customer(CTICTA) and click it.
3.The View All Citations for Customer inquiry form appears.

Direct Command Line

1.   Enter CTICTA on the Direct command line, then press the Enter key.
2.   The View All Citations for Customer inquiry form appears.

 

1. Enter one of the following in the Customer Number field.

IFTA License Number
MC Number
US DOT Number
Driver's License Number.

 

2. In the Citations option, select the option representing the type of citations you would like to see

     Option

      Result

All

Displays all citations.

Motor Carrier

Displays only citations associated with Motor Carrier violations - Intrastate Operating Authority, IFTA, IRP, etc.

Overweight

Displays only overweight citations.

 

3. Click the Inquire Button_Inquire button. The All Citations for Customer transaction form opens.

 

To see more detail about a citation, scroll down to the Citation Detail Information section. Click the ico_plus next to the citation to expand the screen and display the citation detail.

Click to view full size
Click to view full size

 

4. To navigate to one of the following screens, click the down arrow Button_DownArrow button in the Direct column and make a selection.

notes20pxThe CTIINQ option will take you to either the Overweight Citation or the Motor Carrier Citation Inquiry depending on which citation is selected.

 

Code

Screen

    CTMCSC

Citation Tracking Payment

    CTIINQ

Overweight Citation Inquiry by Citation Number

 

Motor Carrier Citation Inquiry

 

Citation_Direct_CTIINQ

5. Click the green arrow Button_GreenRightArrow to launch the form.

             

If more options are needed, click the Button_QuickNavigation button from the transaction's button bar, to navigate to one of the following:

Citation Contest Inquiry
Citation Customer Name Inquiry
Citation Summary Inquiry by Citation Number
Suspended Citations For Customer

 

  6. Click the Close Button_Close button to close the transaction.

Topic Last Edited: 5/23/2014