Navigation: Customer Transactions > Driver's License, CDL and ID cards:

Driver's License Re-Issue

Contents

Please refer to the Driver's License Guide, as needed.

To Re-Issue a Driver's License

1.	If not already open, Open the Customer Console.

2.	Follow the standard process for capturing the customer's photo by clicking the Send to Camera button.

Please refer to the Photographing Requirements section of the DLG, as needed.

3.	From the Customer Console button bar, click the Quick Navigation button. A drop-down appears.

4.	Select Driver License Issue. The Driver License Issue inquiry form appears.

5.	From the Transaction Type drop-down select Re-Issue.

6.	Click the button. The Driver's License transaction form appears ready for data entry.

7.	Fill in the required information.

8.	Click the button. The Transaction Details dialog appears.

If an NDR match is found, the eForms button will change to red and display eForms(NDR). Red text will also scroll along the bottom of the window. These indicators will remain until the eForms button is clicked to view the NDR match. Click here for more information.

9.	See Processing Payment.