Release 11.1.19 (11/16/2017)

Release 11.1.19 includes the following changes for the Customer Service Centers, DMV Connect and Weigh Stations:

Functionality...

Related Help ...

New Alert for customers over 75 years old

This new alert will inform the CSR of customers over 75 years old that need to renew their Driver License will have to come to a CSC to do so.

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Click to view full size

 

Change All Addresses

Leasing companies (customer type "T") must send in to DMV/System Support Group written notification to change their address if it's incorrect.

 

 

Change All Addresses

Title Maintenance Page 3

A new pop-up message has been added to alert the CSR to add the Sun Shading event to the vehicle.

 

 

Title Maintenance Page 3

Collect CSS Revenue (CSSREV)

A new pop up message has been added when entering a Miscellaneous Collection Amount/Type of INVOICE NOT POSTED (ZD) from the drop down and the Miscellaneous Invoice Number field is blank.

 

Collect CSS Revenue

 

 

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Click to view full size

 

Change Name

The Change Name process will now pop up a Manager Authorization window.

 

 

Change Name

Statutory Fee Payment Plan Contract

New verbiage has been added to the Statutory Fee Contract on the Terms of the Agreement page indicating DMV does not offer automatic debit transactions for the payment plan. 

 

 

Driver Status Inquiry

The Image Expiration Date field under the Image Information section has been removed.

 

Driver Status Inquiry

 

Changes to Identity Documents fields on the following transactions have been made:

Driver License Issue

ID Card Issue

License Exchange or an ID Card

Proof Document History

Maintain Proof of Legal Presence/Residency

 

Field name changes for Driver License Issue, ID Card Issue are:

Under the Identity Documents section:

First Identity field name has been changed to Proof of Identity

Residency field name has changed to First Residency

Second Residency and Description fields have been added

 

Field name changes for License Exchange for an ID Card screens are:

Under the Identity Documents section:

*** US Citizen?, Voter Registration? and Donor? radio buttons are still in place as before. ***

First Identity field name has been changed to Proof of Identity

All other Identity document fields have been removed.

 

Field name changes to the Proof Document History screen are:

Under the Proof Documents History section:

First Identity field name has been changed to Proof of Identity

Residency has been changed to First Residency

Second Residency field has been added

2nd Identity will show for history purposes

 

Field name changes to the Maintain Proof of Legal Presence/Residency screen are:

Under the Updateable Fields section:

First and Second Residency and Description fields have been added

Under the Identity/Proof Information section:

First Identity field name has been changed to Proof of Identity

Second Identity will show for historical purposes

 

 

 

 

 

 

 

 

 

Driver License Issue

ID Card Issue

 

 

 

 

 

 

 

License Exchange or an ID Card

 

 

 

 

 

 

 

 

Proof Document History

 

 

 

 

 

 

 

 

 

Maintain Proof of Legal Presence/Residency

 

 

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Topic Last Edited: 11/13/2017