Non Compliance Fee Payment Plan-Default

The Non Compliance Fee Payment Plan - Default is when the customer has not made their payment by the designated due date their contract is in a default status. Their Insurance (IM) or CV01 order(s) become effective. The customer is required to pay the remaining balance or re-enter into their defaulted contract(s).

ico_note A selection list will display if there is more than one Non Compliance Fee Payment Plan set up for a customer.

 

For more information about the Non Compliance Fee Payment Plan see VLIC-4.436

 

To inquire on a Non Compliance Fee Payment Plan

1.If not already open, Open the Customer Console using the customer's number or name.

From the Console Go To .....

Steps to Follow .....

Alerts Grid

    If the customer's payment plan is in default, you will see the following alert:

       STFPAY   Non Compliance Payment Plan in default. Total Balance is due.

1.Clicking the Button_GreenRightArrow button will launch the Non Compliance Payment - Default transaction form where the payment may be made.

2.Continue with step 2.

Transaction Menu

1.Click the Transaction Menu button in the Main Menu Bar.

2.Navigate to Customer Transactions>Compliance, Orders and Events>Non Compliance Fee Plan Payment(STFPAY).

3.Click the Inquire Button_Inquire button to open the  form.

4.Continue with step 2.

Command Line

1.   Enter STFPAY on the Direct command line, then press the Enter key.

1.   The Non Compliance Payment - Default screen opens.

2.   Continue with step 2.

Quick Navigation

From the Payment Plan-Payment screen

Click the Quick Navigation Button_QuickNavigation button on the Transaction Button bar to go to

•Non Compliance Payment Plan Payment Inquiry

 

2.   The payment information displays. Only the Total Remaining Balance Due will be accepted.

3.    Enter the total balance due amount and click Button_Process. Process payment.

4.    Click the Close Button_Close button to close the transaction.

 

Topic Last Edited: 6/26/2019