Navigation: Vehicle Inquiries > General Vehicle Information:

Vehicle Information

Contents

The Vehicle Information inquiry is used to view vehicle owner(s), lien, registration, and other vehicle information for a specific vehicle.

To process a Vehicle Information inquiry

1.If not already open, Open the Customer Console using the customer's number or name.

From the Console Go To .....

Steps to Follow .....

Alerts Grid

If the customer has more than 10 active vehicles, you will see the following alert:

VEHCUT

Customer has ## active vehicles; Vehicles grid is disabled

1.Clicking the button will launch the Vehicles Currently Owned by Customer selection grid.

a) If active, click the More Data Available button to list more vehicles.

b) Click the to see more information about the vehicle. Click the Select button next to the vehicle.

2. Continue with the steps below.

Vehicles Grid

If the customer has less than 10 active vehicles, use the Vehicles grid to view.

1. Click on the green Vehicles bar to open the vehicles grid and view the vehicles. See Customer Console - Viewing Active Vehicles

2. Continue with the steps below.

Quick Navigation

Not available for this transaction.

Transaction Menu

1.Click the Transaction Menu button in the Main Menu Bar.

2.Navigate to Vehicle Inquiries>General Vehicle Information>Vehicle Information(VEHINQ) and click it. The Vehicle Information inquire form opens.

3.Enter the vehicle's title number and then click the Inquire button. This will open the Vehicle Information form with the customer and vehicle information populated.

4.Continue with the steps below.

Command Line

1. Enter VEHINQ T=<title#> V=<VIN#> on the Direct command line, then press the Enter key. The Vehicle Information form opens with the customer and vehicle information populated.

2. Continue with the steps below.

Click the Notes button to add notes to the vehicle. Adding notes requires the Keys, so performing a vehicle inquiry first is the quickest way.

For additional vehicle information:

Click the Additional Choices button.

The Additional Vehicle Information item is enabled only if there is a return title, the vehicle is operating under an Operating Authority, there is dealer information, is leased, or is an antique vehicle.

From the drop-down, select Additional Vehicle Information. The Vehicle Information - Additional transaction appears.

1.Scroll down to view the information as needed.

2.Click the Close button to close the form.