Please refer to the DLG as needed..

To Issue an Original Driver's License

1.If not already open, Open the Customer Console.

2.Follow the standard process for capturing the customer's photo by clicking the Send to Camera button.   The image is processed and stored.

3.From the Customer Console button bar, click the button.  A drop-down appears.

4.Select Driver License Issue.  The Driver License Issue inquiry form appears.

5.From the Transaction Type drop-down select Original.

6.Click the button.   The Driver's License Issue transaction form appears ready for data entry.

7.Fill in the required information.

Click here for tips on navigating the Driver's License transaction form.

8.Click the Process button.  The Transaction Details dialog appears for you to enter payment.

If an NDR match is found, the eForms button will change to red and display eForms(NDR). Red text will also scroll along the bottom of the window.  These indicators will remain until the eForms button is clicked to view the NDR match.  Click here for more information.

9.Enter the payment information.   For help with processing payment, see Processing Payment.

If you have additional transactions for the customer, click the Add to Cart button and continue to your next transaction.

10.Click the Process button.  The payment is processed and the Transaction Details dialog appears.

To print a Temporary Driver Permit, click the Temporary Driver Permit button.

11.Click the Close button  The Receipt Details dialog appears.

To print a receipt, click the Print Receipt button.

12.To close the dialog and complete the transaction, click the Close button.

See Also

Add Customer - Non-Individual

Add Customer - Individual