Reissue Registration
Contents
The Reissue Registration transaction is used to replace plates or decals that have already been issued to a title record.
To process a Reissue Registration
1.If not already open, Open the Customer Console using the customer's number or name.
From the Console Go To ..... |
Path to Follow ..... |
Alerts Grid |
There are no alerts for this transaction. |
Vehicle Grid |
1.Expand the Vehicles section by clicking somewhere in the green bar. 2.Click the 3.Select Reissue Registration. REGREI appears in the Direct field. 4.Click the 5.Continue with the steps below. |
Transaction Menu |
1.Click the Transaction Menu button in the Main Menu Bar. 2.Navigate to Registration Transactions>Customer Registration>Reissue Registration(REGREI) and click it. 3.The Reissue Registration inquire form opens. Enter the required key combinations. 4.Click the Inquire 5.Continue with the steps below. |
Command Line |
1.Enter REGREI on the Direct command line, then press the Enter key. 2.The Reissue Registration inquire form opens. Enter the required key combinations. 3.Click the Inquire 4.Continue with the steps below. |
Quick Navigation |
From the Reissue Registration screen Click the Quick Navigation •Change All Addresses •Maintain Registration •Maintain Vehicle (Page 1) •Maintain Vehicle (Page 2) •Maintain Vehicle (Page 3) •Vehicle Information |
in the 
button. The 
2.Enter the required information as indicated by the 
icon and any other information needed. Then click the Process 
button.
For customers who wish to add a TNC use status to their vehicle, a set of TNC license plate decals and a registration card showing TNC use status will be issued.
This will authorize the vehicle to operate as a TNC vehicle throughout the Commonwealth of Virginia.
If the vehicle is taking passengers from Virginia to another state, it will not authorize TNC operation in the other state. The driver will need to get TNC authorization from the other state to operate legally.
The Insurance / UMV Verification dialog appears. Read the disclosure(s) to the customer and select the radio button that corresponds to their response. Once the response(s) have been recorded, click the Close 
button to close the Insurance/UMV Verification window.
The Primary Mailing Address window opens. Verify the registration address with the customer and click the appropriate button at the bottom of the window.
If the vehicle record has a registration address, "Yes" will be displayed in the Other Registration Address Exist field in the address confirmation window.
If the Insurance disclosure window is closed before replying to the statement(s), the following pop-up message will display.
3.Depending on the type of product selected, mySelect will first pull the Month decal from inventory and display a message box with the decal information and confirmation to use the decal. Click the OK 
button to continue.
Then mySelect will pull the Year decal from inventory and display a message box with the decal information and confirmation to use the decal.
Click the OK button to continue.
If the customer's vehicle requires only one decal the following message box will display.
4.The Transaction Details Payment dialog appears for entry of payment information.
5.Enter the payment information.
For more information about processing multiple transactions, see Payment Processing.
6.Click the Process button. The transaction is processed and the Receipt Details dialog appears. Print the receipt then Click the Close button to continue.
7.The Transaction Details dialog appears with the TRANSACTION PROCESSED ######## message (########=the new title number).
8.Give the customer the products and receipt.
9.Click the Close button to close the Transaction Details dialog.
10.Click the Close button to complete the transaction.