Change All Addresses

Customers are required by law to change their address with DMV within 30 days of moving to the new address.  The customer has the option of changing their address by telephone, Internet, or by visiting a Customer Service Center or DMV Select office.  Customers who come into a DMV Select office can change their address on DMV files at no charge.

The Change All Addresses transaction is used to change or correct the customer's primary mailing address and/or dwelling address.

To Process an Address Change (mailing and dwelling)

If not already open, Open the Customer Console using the customer's number or name.

From the Console Go To .....

Steps to Follow .....

Alerts Grid

    If there is an issue with the customer's address(es), you may see one or more of the following alerts:        

CHGADRIN

Invalid Customer Mailing and Dwelling Address - Please Update

CHGADRIN

Check Customer Mailing and Dwelling Address - Please Update

CHGADRIN

Check Customer Mailing Apartment# - Please Update

CHGADRIN

Check Customer Dwelling Apartment# - Please Update

CHGADRIN

Invalid Customer Mailing Address - Please Update

CHGADRIN

Undeliverable Mailing and Dwelling Address - Please Update

CHGADRIN

Undeliverable Mailing Address - Please Update

CHGADRIN

Undeliverable Dwelling Address - Please Update

CHGADRIN

Problem with a vehicle address for this customer - please update address(es)

CHGADRIN

Problem with the customer address - please update address(es)

1.Clicking the Button_GreenRightArrow button will launch the Change All Addresses transaction form.

2.Continue with the steps below.

Quick Navigation

1.Click the Quick Navigation Button_QuickNavigation button on the Transaction Button bar.

2.Select Change All Addresses, the Change All Addresses transaction form opens.

3.Continue with the steps below.

Transaction Menu

1.Click the Transaction Menu button in the Main Menu Bar.

2. Navigate to Customer Transactions>Customer>Change All Addresses (QAS EX) (CHGADREX) and click it.

3.   The Change All Addresses transaction form opens.

4.   Continue with the steps below.

Command Line

1. Enter CHGADREX on the Direct command line, then press the Enter key.

2. The Change All Addresses transaction form opens.

3. Continue with the steps below.

Quick Navigation

From the Change All Addresses screen

Click the Quick Navigation Button_QuickNavigation button on the Transaction Button bar to go to

Change Name

Toggle_ExpandedChanging addresses for vehicles owned

After opening the Change All Addresses form, click the Vehicles Button_Vehicles button on the tool bar.

Click to view full size
Click to view full size

 

The Change All Addresses - Vehicles form opens. This form displays information about each vehicle (two at a time) the customer owns. Fill in the bottom half of the form with the vehicle registration address and other information as needed, then click the Process Button_Process button.

Click to view full size
Click to view full size

Click the Print Registration Card box to print a new registration card.

Click the Print Renewal Card box to print a renewal card.

 

 

1.   In the Customer Information section, select Yes, No, or No Response, or Blank for U.S. Citizen and Voter  Registration. The Reset radio button will clear any choice made.

1.Scroll down to the Primary Mailing Address or Dwelling Address section, depending on which address you wish to change.

2.After providing the required information explaining the need for the change to the address, you can change the address by either allowing a United States Postal Service (USPS) look-up, or manually entering the new address. See USPS Address Verification

3.When done entering the required information, scroll down to the Print Information section. Provide an answer for printing new vehicle registration cards.  

4.Click the Process Process button button.  The system displays the Confirm Address Information dialog. If the information is correct, click the Button_Yes button (at the bottom). If the address information is not correct, click the Button_No button to go back to the Change All Addresses (QAS IN) form and enter the correct information.

 

Click to view full size
Click to view full size

 

5.After clicking the Button_Yes button, the CONFIRM COVER SHEET PRINT dialog opens. Click the Yes or No button, depending on your choice.  The transaction is processed.  The system then displays the Transaction Details dialog.

Dialog_ConfirmCoverSheetPrint

 

6.Click the Close Button_Close button to close the Transaction Detail dialog.

7.From the Change All Addresses inquiry form, click the Close Button_Close button.

See Also

Re-Issue Drivers License

Issue ID Card

Topic Last Edited: 11/15/2017