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Driver's License Issue

Contents

The Driver License Issue transaction is used to issue combined licenses, originals, reissues, duplicates and renewals of driver licenses or permits. Please refer to the Driver's License Guide, as needed.

Common referenced topics:

•	Motor Votor DLG-0102

•	Organ Donor DLG-0103

•	Proof of Legal Presence DLG-0701

•	Electronic Certification of Birth Certficate DLG-0702

To Issue a Driver's License OR Permit (Combined License, Duplicate, Original, Reissue or Renewal)

Before you begin this process in mySelect, call your next ticket in Q-Flow.

From the tool bar, click the Q-Data button. The Customer Console opens.

If the Information Clerk scanned the customer's credential, the customer's information will appear in the Customer Console. If they did not, you must retrieve the customer's information by entering their customer number or name and name type in the appropriate fields, then click the Inquire button to Open the Customer Console.

1.	Click the Send to Camera button on the Customer Console button bar.

Please refer to the Photographing Requirements section of the DLG, as needed.

2.	Once the picture has been taken, continue with one of the below navigation's to start the Driver's License Issue process.

From the Console Go To .....

Steps to Follow .....

Alerts Grid

Information about the customer's Driver's License or Permit may display as one or more of the following alerts:

Information only	Eligible to Renew Driver's License via preferred Services
Information only	Driver's License expires on mm/dd/yyyy
Information only	Driver's License expires on mm/dd/yyyy - must renew at CSC
Information only	License Returned Undelivered
CUIDNM	Legal Presence Required
CUSEVP	Legal Presence Required - EVVE/VDH Available

Quick Navigation

1.	Click the Quick Navigation button on the Transaction Button bar.

2.	Select Driver License Issue, the Driver License Issue inquire form opens.

3.	Continue with the steps below.

Transaction Menu

1.	Click the Transaction Menu button in the Main Menu Bar.

2.	Navigate to Customer Transactions>License/ID>Driver License Issue(DCISS0) and click it.

3.	The Driver License Issue inquire form opens.

4.	Continue with the steps below.

Command Line

1.	Enter DCISS0 on the Direct command line, then press the Enter key.

2.	The Driver License Issue inquire form opens.

3.	Continue with the steps below.

3.	Select the Transaction Type from the drop down box (Combine License, Duplicate, Original, Reissue, or Renewal).

4.	Click the Inquire button to open the Driver License Issue transaction form.

5.	Enter the required information as indicated by the icon and any other information necessary based on the Transaction Type and License Type selected.

Click here for tips on navigating the Driver's License transaction form.

6.	Click the Process button.

If an NDR match is found, the eForms button will change to red and display eForms(NDR). Red text will also scroll along the bottom of the window. These indicators will remain until the eForms button is clicked to view the NDR match. For more information, see Process NDR Match.

7.	The Select message box appears to confirm the new expiration date. Click the button to continue.

If the customer is not testing and you have additional transactions for the customer, click the Add to Cart button and continue to your next transaction.

8.	The Transaction Detail Payment dialog opens. Enter the payment according to the Processing_Payment procedures.

9.	Click the Process button. The Document Imaging Barcode Cover Sheet is printed and the Receipt Details dialog appears. Print the receipt if requested.

10.	Click the Close button to close the Receipt Details dialog. The Transaction Details dialog appears with the TRANSACTION PROCESSED message.

11.	Click the Close button to close the Transaction Details dialog.

12.	Click the Close button to complete the transaction.