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EZ Pass Issue

Contents

The EZ Pass Issue transaction is used to sell a customer an EZPass transponder kit which can be used immediately. The customer may purchase several kits, but they must be processed one at a time. If the customer is not in the DMV data base, add the customer before beginning this process.

The customer must activate the EZPass transponder through the EZPassVA WEB site.

To process the EZ Pass Issue

1.	If not already open, Open the Customer Console using the customer's number or name.

From the Console Go To .....

Steps to Follow .....

Alerts Grid

No alert is displayed for this transaction.

Quick Navigation

1.	Click the Quick Navigation button on the Transaction Button bar.

2.	Select E-ZPass Issue, the E-ZPASS Issue transaction form appears.

3.	Continue with step 2 below.

Transaction Menu

1.	Click the Transaction Menu button in the Main Menu Bar.

2.	Navigate to Customer Transactions>Customer>E-ZPass Issue(EZPASS).

3.	Click on the E-ZPass Issue(EZPASS), the E-ZPass Inquire form appears.

4.	Click the Inquire button to open the E-ZPASS Issue transaction form.

5.	Continue with step 2 below.

Command Line

1.	Enter EZPASS on the Direct command line, then press the Enter key.

2.	The E-ZPASS Issue transaction form appears.

3.	Continue with step 2 below.

2.	Enter the required information as indicated by the icon. Enter the kit number of the selected type from inventory and then click the Process button. The payment box appears.

4.	Enter payment information and then click the Process button. The Transaction Details dialog appears showing the transaction process message. Print the receipt if requested.

5.	Click the Close button to complete the transaction.