Pre-Compliance Add

The Pre-Compliance Add transaction allows us to process fees owed to DMV and/or court receipt information prior to receiving documentation from the court system.

To perform a Pre-Compliance Add transaction

1.If not already open, Open the Customer Console.

2.In the Direct field, enter COMORD, then press the Enter key.   A DMV Select message appears as follows, which confirms the documentation has not been received from the court system.

PreCompliance_add_message1

3.Click the OK button.  Another DMV Select message appears advising fee payment and/or court receipt information entry is allowed.

PreCompliance_add_message2

4.Click the Yes button. The Pre-Compliance Add transaction form appears.

5.You can do one of two things:

a)If the customer has a court receipt, enter the appropriate information in the Court Receipt section, or

b)If the customer is making a fee payment, enter the appropriate information in the Fee Information section.

ico_note Only one fee payment for either reinstatement, statutory, or vehicle administrative fees can be processed at a time.  To pay more than one, you must process the Pre-Compliance Add transaction again, selecting the appropriate fee type.

LightBulbIf you need to add Court Receipt information and make a fee payment, you must process this Pre-Compliance Add transaction once for each activity.
 

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6.Click the Process Button_Process button. The Transaction Details dialog appears.

7.Process payment.