Navigation: Customer Transactions > Driver's License, CDL and ID cards:

Driver's License Original Issue

Contents

Please refer to the Driver's License Guide, as needed.

Common referenced topics:

•	Motor Votor DLG-0102

•	Organ Donor DLG-0103

•	Proof of Legal Presence DLG-0701

•	Electronic Certification of Birth Certficate DLG-0702

To Issue an Original Driver's License

1.	Before you begin this process in select, call your next ticket in Q-Flow.

2.	From mySelect, click the Q-Data button. The Customer Console opens.

If the Information Clerk scanned the customer's credential, the customer's information will appear in the Customer Console. If they did not, you must retrieve the customer's information by entering their customer number or name and name type in the appropriate fields, then clicking the Inquire button.

3.	Follow the standard process for capturing the customer's photo by clicking the Send to Camera button.

Please refer to the Photographing Requirements section of the DLG, as needed.

4.	From the Customer Console button bar, click the Quick Navigation button. A drop-down appears.

5.	Select Driver License Issue. The Driver License Issue inquiry form appears.

6.	From the Transaction Type drop-down select Original.

7.	Click the Inquire button. The Driver's License Issue transaction form appears ready for data entry.

8.	Fill in the required information.

Click here for tips on navigating the Driver's License transaction form.

Click here for a list of Legal Presence Codes.

9.	Click the Process button. The Transaction Details dialog appears for you to enter payment.

If an NDR match is found, the eForms button will change to red and display eForms(NDR). Red text will also scroll along the bottom of the window. These indicators will remain until the eForms button is clicked to view the NDR match. See Process NDR Match for more information.

10.	Enter the payment information. For help with processing payment, see Processing Payment.

If the customer is not testing and you have additional transactions for the customer, click the Add to Cart button and continue to your next transaction.

11.	Click the Process button. The payment is processed and the Transaction Details dialog appears.

To print a Temporary Driver Permit, click the Temporary Driver Permit button. If you are reprinting, this happens automatically.

12.	Click the Close button The Receipt Details dialog appears.

To print a receipt, click the Print Receipt button.

13.	To close the dialog and complete the transaction, click the Close button.