| |
Overview |
| CSCOM-000.1 |
Introduction |
02/17/2022 |
| CSCOM-000.2 |
Glossary -- Terms and Definitions |
06/25/2009 |
| CSCOM-3 |
CSMA Procedure Review Committee |
11/10/2022 |
| |
Fiscal Policies |
| CSCOM-001 |
CSC Payment Card Industry (PCI) Data Security Standards (DSS) Responsibilities-Safeguard the Card |
04/25/2016 |
| CSCOM-002 |
Payment Card Processing Guidelines |
04/01/2021 |
| Link |
DMV Connect Payment Card Processing Guidelines |
04/30/2021 |
| CSCOM-004 |
Check Acceptance Policy |
03/10/2025 |
| FMS-LINK |
Customer Payment Policy |
09/10/2015 |
| FMS-LINK |
Counterfeit Currency Policy |
12/14/2007 |
| |
CSC Operational Requirements |
| CSCOM-101 |
Carrying Firearms or Explosive Materials in a CSC |
07/01/2021 |
| CSCOM-102 |
Hearing Impaired Interpreter |
12/10/2023 |
| CSCOM-103 |
Fingerprint Based Background Check-Employment Purposes |
06/10/2017 |
| CSCOM-104 |
Maintaining Settlements |
08/25/2012 |
| CSCOM-710 |
Fuels/Rental Tax Reporting |
06/2000 |
| CSCOM-115.2 |
Collect Miscellaneous Revenues (CSS REV) |
07/01/2020 |
| CSCOM-136 |
Electronic Notifications (E-Notification) Requests |
12/10/2016 |
| CSCOM-137 |
Processing Temporary PIN Requests |
06/19/2018 |
| CSCOM-201 |
Exercising CSC Manager's Discretion |
11/16/2017 |
| CSCOM-202 |
Assignment of Passwords/Passcodes |
08/25/2012 |
| CSCOM-202.1 |
Assignment of CSC and VDH Roles |
10/10/2020 |
| CSCOM-202.2 |
Assignment of Vehicle Authorization Codes And Login IDs |
09/25/2007 |
| CSCOM-204.4 |
Outdoor Flag Policy |
04/10/2022 |
| CSCOM-204.6 |
Requests From Outside Individuals/Organizations |
03/23/2023 |
| CSCOM-205 |
Transfer of Customer Service Center Managers |
01/10/2020 |
| CSCOM-205.2 |
Lien Omissions |
03/10/2023 |
| CSCOM-205.3 |
Revenue Collection Overage/Shortage Accountability |
10/25/2017 |
| CSCOM-207 |
CSC Management Reports Review |
03/10/2018 |
| CSCOM-208 |
CSC Daily Transaction Processing Accountability |
10/10/2013 |
| CSCOM-209 |
CSC Manager/District Manager Reports |
10/10/2020 |
| |
Inventory Control |
| CSCOM-301 |
Maintaining Titles, Plates, and Decal Inventory |
08/25/2024 |
| CSCOM-306 |
Maintaining E-ZPass Inventory |
08/25/2016 |
| CSCOM-601 |
Weekly Physical Inventory of Miscellaneous Cart |
05/10/2019 |
| CSCOM-601.1 |
Physical Inventory - IFTA Decals |
11/10/2009 |
| CSCOM-602 |
Fiscal Year End Inventory |
06/10/2022 |
| CSCOM-603 |
Naloxone (Narcan) Inventory and Reporting |
02/15/2024 |
| |
Daily Processing |
| CSCOM-701 |
Daily Opening Process |
08/25/2024 |
| CSCOM-706 |
Close Out |
08/25/2024 |
| CSCOM-703 |
Office Change Fund Accountability |
08/25/2024 |
| CSCOM-705 |
Excess Cash in Drawer |
05/10/2019 |
| CSCOM-707 |
Deposit Ticket/Bank Deposits |
08/25/2024 |
| |
Document Preparation for Audit |
| CSCOM-902 |
Barcode Cover Sheets |
12/10/2024 |
| CSCOM-903 |
Document Preparation Prior to Imaging Documents |
12/10/2024 |
| CSCOM-904 |
Complying With Random Quality Review Requests |
12/10/2024 |
| CSCOM-905 |
Proof Document Verification & Control |
12/10/2024 |
| CSCOM-906 |
Citizenship/Motor Voter Accountability |
12/10/2024 |
| |
Preparation of Reports/Documents for CSC Files and to Headquarters |
| CSCOM-1004 |
CSC Document Distribution List |
09/30/2024 |
| |
Report/Document Maintenance |
| CSCOM-1101 |
Report and Document Retention Guidelines |
04/10/2015 |
| Link |
CSC Report and Document Retention Table (CSCOM-1101) |
07/10/2023 |
| Link |
CSC Reports List (CSCOM-1101) |
08/25/2015 |
| |
System Down |
| CSCOM-1201 |
DMV System Outages |
09/25/2015 |
| |
Other Government Services |
| DWR-1.00 |
Issuing Department of Wildlife Resources Products |
07/01/2020 |
| VDOT-1.00 |
Selling E-ZPass Transponders |
12/23/2015 |
| |
Miscellaneous |
| FSPA-Link |
FSPA - Tort Claims |
|
| LE-1.00 |
Incident Reporting Guidelines |
05/15/2024 |