The support group is receiving frequent calls about title document numbers being off due to staff updating the document number before they have checked to make sure the title printed.  This can be avoided by making sure your title printed before you click the Update button.

Title Document Number Processing Procedure Review

1.Process the transaction as usual.  The Title Document Number Processing dialog appears.

2.Retrieve all printed materials (cover sheet, receipt, and title document) from the printer.

3.Compare the title document number with the number appearing on the Document Number field on the Title Document Number Processing dialog and ...

General

Search by Plate Type Code

In the Plate Type search dialog, you can not enter one or more letters in the Plate Type Code, then perform a search.

Looking Up and Selecting Values

Cover Sheets

Driver's license bar code has been moved from the middle to the bottom of the cover sheet.  Bar codes have also been enlarged.

Customer Return Form

You can now enter an apostrophe in the Notes section.

Customer Return Form

Recall Transaction Functionality Fixed

Fixed error with recalling transactions, especially DCISSO.

Recalling a Transaction

Reactivate Vehicle

Removed the cover sheet tab.

Reactivate Vehicle

Vehicle Transcripts

This transaction now supports entering an Officer/Trooper code.

Close Teller Cash Drawer

When closing a cash drawer, if there are incomplete transactions, an improved error message displays.

Close Cash Drawer

Title Processing

Support for Short Title Paper

New functionality has been added to support configuring a printer to use full-size title paper. This is temporary functionality until all full-size title paper supplies have been exhausted.  All printers will default to Full-Size Title Paper.

To change the size of your title paper, see Edit Printer

Compliance

Compliance Summary Report

When running the Compliance summary Report transaction, the Print Compliance Summary Report radio button is now defaulted to Yes.

Compliance Summary Report

Pre-Compliance Add

The printed receipt for reinstatement fee payment has been corrected to only display the total fee, not the fee breakdown.

Pre-Compliance Add

Motor Carrier

Motor Carrier Inquiry

The DOT number field now properly displays the customer's DOT number, not the customer's DMV number.

Motor Carrier Customer Inquiry

Name Inquiry

Motor Carrier Name Inquiry has been improved to provide a More Data Available button and more clear column labels.

Motor Carrier Name Inquiry has also been removed from the menu, as it must be accessed from Motor Carrier Customer Inquiry.

Motor Carrier Customer Inquiry

Motor Carrier Financial Inquiry

When navigating from the Motor Carrier Financial Inquiry (ISIFIN) window using the Quick Navigation button to the Motor Carrier Inquiry (ISICUS) transaction, the Company's name is now properly displayed in the correct field.

Registration

Registration Renewal

In conditions during registration renewal when the current registration is not active, the DMV Select message now states: "Do you want to use Maintain Registration (REGMNT) to Activate the Current Registration?

Customer Registration - Renewal Registration

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