DMV Select - System Help

Contents

Contents | Index

Introduction
Tips & Tricks
Policies & Procedures
Legislation
- 2019 Legislative Bulletin
- 2018 Legislative Bulletin
- 2017 Legislative Bulletin
- 2016 Legislative Bulletin
- 2015 Legislative Bulletin
- 2014 Legislative Bulletin
  - 2014 Data Entry Procedures
- 2013 Legislative Bulletin
Getting to Know mySelect
- The Main Window
- Using Direct Commands
- Understanding Keys
- Working with Notes
- Using the Customer Console
  - Open Customer Console
- Working with Transactions
- Menu Navigation Reference
Opening & Closing Activities
- Manager/Lead - Close of Day
- Manager/Lead - Start of Day
- Teller - Close of Day
- Teller - Start of Day
  - Verify Decals
Customer Return Form
- New Form
- List Forms
- Find Form
Customer Inquiries
- Compliance Inquires
- Customer
- Test Information
Customer Transactions
- Compliance Transactions
- Customers
- Juvenile
  - Parental Consent Add
- Driver's License, CDL and ID cards
- Testing
Dealer Inquiries
- Authorized Purchaser
- Certificate Number
- Dealer Location Inquiry
- Federal Tax ID/Trading-As Name
- Owner Inquiry
Dealer Transactions
- Dealer/Salesperson Qualification - SecuriTest Testing
- Dealer/Salesperson Print Qualification Certification
eForms
- NDR
  - NDR Match
  - NDR- Unopen Response
- Working with DL9s
  - Sending a DL9 and Receiving a Response
Miscellaneous Refund Transactions
- Miscellaneous Refund Add
- Miscellaneous Refund Authorization
- Miscellaneous Refund Inquiry
- Miscellaneous Refund Maintenance
Revenue Transactions
- Collect DGIF Revenue
- Close Cash Drawer
- Collect CSS Revenue
- Unidentified Over-Short Entry
Motor Carrier
- Citation
- IFTA/IRP
- Operating Authority
Management Functions
- Settlements Report
- Quality Review Tracking
- Managing Settlements
- Inventory Management
- List Revenue Activity
- Reports
NMVTIS
- NMVTIS Inquiries
Permit Inquiries
- Handicap Parking Permit Inquiry
- Handicap Parking Permit History
- Overload
Permit Transactions
- Handicap Parking
- Overload
  - Maintain
  - Original
  - Reissue
  - Renew
  - Transfer
- Trip
  - Issue
- Escort
  - Escort Driver Certification Issue
  - Escort Driver Certification Maintenance
Registration Transactions
- Customer Registration
- Plates
Titling Transactions
- Add Lienholder
- Maintain Lien Information
- Maintain Title
  - Vehicle Disposition by Make and VIN
  - Vehicle Disposition by Title
- Maintain VIN
- Maintain Vehicle (Page 1)
  - Add Beneficiary
  - Remove Beneficiary
- Maintain Vehicle (Page 2)
- Maintain Vehicle (Page 3)
- Maintain Vehicle Owners
- Original Title
  - Void Title Document & Reprint
- Reactivate Vehicle
- Reestablish Title
- Replacement Title
- Reprint Title
- Reprint Title Cover Sheet
- Sales and Use Tax Adjustment
- Substitute Title
- Supplemental Lien Title
- VIN Issue
- Vehicle Stop - Add
- Vehicle Stop - Change/Comply
- Vehicle Stop - Delete
Transcripts
- Customer Transcript
- Law Enforcement Transcript
- Management/Notification Transcripts
- Mechanic's or Storage Lien Inquiry
- Mechanic's or Storage Lien Transcript
- NDR Employment Transcript
- Overweight Citation Transcript
- Prospective Purchaser Inquiry
- Prospective Purchaser Transcript
- Vehicle Transcript
- Vehicle Information Provided For Use Agreement
Vehicle Inquiries
- General Vehicle Information
- Plate Information
- Registration Information
- Titling Information
Definitions
- Authorized Purchaser ID
- Authorized Purchaser State
- Customer Number
- Dealer Certificate Number
- Garage Jurisdiction
- Name
- Name Type
- Plate Type
- Terminal
- Title Number
- VIN/VIN4
- Work Area
Screen Shots
- Transactions
  - Add Customer - Transaction
  - Add Lienholder TI1056
  - Add Translator
  - Alerts
  - CDL Test-No Show Inquiry
  - Change Name
  - Commercial Medical Certification Add
  - Commercial Medical Inquiry
  - Compliance Update
  - Compliance - Fees Owed
  - Compliance - LP/FR44/LOK Notice
  - Compliance Summary Report
  - Customer Console
  - Customer Number History
  - Customer Return Form
  - Customer Stop Inquiry
  - Customer Stop Selection
  - Customer Transcript
  - Dealer Certificate Number Inquiry
  - Dealer Post Test Results/Print Credential
  - Dealer/Salesperson Qualification
  - Driver's License History Inquiry
  - Driver's License Issue - Inquiry
  - Driver's License Issue - Transaction
  - Driver Status Inquiry
  - Electronic Eligibility Requirements
  - EVVE Calculator Inquire
  - EVVE Customer Inquiry
  - EVVE Event Transaction
  - Electronic Vital Event Transaction
  - EZ Fleet Renewal
  - Fleet Renewal
  - Fleet Renewal
  - FR Hearing Add
  - FR Hearing Inquiry
  - Handicap Permit - Inquiry
  - Handicap Permit - History
  - Handicap Permit - Original
  - Handicap Permit - Renewal
  - Handicap Permit - Duplicate
  - Handicap Permit - Duplicate ID Card
  - Handicap Permit - Reissue
  - Handicap Permit - Surrender
  - Hazmat Background Check Application
  - Heavy Vehicle Use Tax - Inquire
  - Heavy Vehicle Use Tax - Inquiry
  - Heavy Vehicle Use Tax - Maintenance
  - Hold Communiplate Add - Inquire
  - Hold Communiplate Add - Transaction
  - Hold Communiplate Change - Inquire
  - Hold Communiplate Change - Transaction
  - Hold Communiplate Inquiry - Inquire
  - Hold Communiplate Inquiry
  - Hold Communiplate Release - Inquire
  - IFTA/IRP Tracking Selection Grid
  - IFTA/IRP Tracking Inquiry
  - Hold Communiplate Release - Transaction
  - Inactive Vehicles Owned by Customer-Inquire
  - Inactive Vehicles Owned by Customer-Selection
  - Insurance/UMV Verification
  - INSVER Electronic Response
  - IRP Invoice Payment Selection Grid
  - IRP Invoice Payment Transaction
  - Issue ID Card - Inquire
  - Issue ID Card
  - IDC Transaction Detail Payment
  - Issue Special Customer Number
  - Learner's Permit - Calculate Holding Period
  - License Exchange for an ID Card Inquire
  - License Exchange for an ID Card Transaction
  - Law Enforcement Transcript
  - Maintain Citizen Question Response
  - Maintain Proof of Legal Presence
  - Maintain Lien Information - Inquire
  - Maintain Lien Information - Transaction
  - Maintain Registration - Inquire
  - Maintain Registration - Transaction
  - Maintain Vehicle - Page 1
  - Maintain Vehicle - Page 2
  - Maintain Vehicle - Page 3
  - Maintain Vehicle Owners
  - Maintain VIN - Inquire
  - Maintain VIN - Transaction
  - Management Transcript
  - Manufacture Plate List - Inquire
  - Manufacture Plate List - Details
  - Miscellaneous Registration - Inquire
  - Miscellaneous Registration - Transaction
  - Modify Translator
  - Motor Carrier - Additional Address Inquiry-Detail
  - Motor Carrier - Bond Inquiry Grid
  - Motor Carrier - Bond Inquiry
  - Motor Carrier - Case Management Inquiry
  - Motor Carrier - CLP Inquire
  - Motor Carrier - CLP Inquiry
  - Motor Carrier - CLP Renewal Inquire
  - Motor Carrier - CLP Reprint - Inquiry
  - Motor Carrier - CLP Reprint - Transaction
  - Motor Carrier - Citation Tracking Payment
  - Motor Carrier - Citation Payment Inquiry by Citation Number
  - Motor Carrier - Citation Payment Inquiry by Customer Number
  - Motor Carrier - Citation Summary Inquiry by Customer Number
  - Motor Carrier - Citation Tracking Customer Inquiry
  - Motor Carrier - Collect Statutory Fee After Revocation
  - Motor Carrier - Compliance of Suspension Requirements
  - Motor Carrier - Suspension Selection Grid
  - Motor Carrier - Contact Inquiry-Detail
  - Motor Carrier - Contested Case Inquiry
  - Motor Carrier - Customer Inquiry
  - Motor Carrier - Financial Inquiry-Detail
  - Motor Carrier - Insurance Inquiry
  - Motor Carrier - Name Inquiry
  - Motor Carrier - Pending Inquiry-Detail
  - Motor Carrier - Stop Inquiry-Detail
  - Motor Carrier - Suspended Citations for Customer
  - Motor Carrier - Suspension Inquiry-Inquire
  - Motor Carrier - Suspension Inquiry-Detail
  - Motor Carrier - View All Citations by Customer - Inquiry
  - Motor Carrier - View All Citations by Customer - Transaction
  - MSL Inquiry
  - MSLTranscript - Inquire
  - MSLTranscript - Transaction
  - NCIC Inquire
  - NADA
  - NDR-CDLIS-SSN-SOR Inquiry
  - NMVTIS Inquiry - Inquire
  - NMVTIS Inquiry
  - NMVTIS NM04 Verify Validity of Title-Inquire
  - NMVTIS NM04 Verify Validity of Title
  - NMVTIS NM08 Brand Inquiry
  - NMVTIS NM14 Vehicle History Inquiry
  - NMVTIS Statistical Report
  - NonRepairable Vehicle Inquiry
  - NonRepairable Vehicle - Add
  - NonRepairable Vehicle - Change
  - NonRepairable Vehicle - Delete
  - Notification - Add
  - Order Sample Plate
  - Original Registration - Inquire
  - Original Registration - Transaction
  - REGORI DMV Direct Sample
  - Original Title - Inquiry
  - Original Title - Transaction
  - Out of State TNC Inquiry
  - Overload Permit - Inquire
  - Overload Permit - Inquiry
  - Overload Permit - Maintain - Inquiry
  - Overload Permit - Maintain - Transaction
  - Overload Permit - Original - Inquiry
  - Overload Permit - Original - Issue
  - Overload Permit - Reissue - Inquiry
  - Overload Permit - Reissue -Transaction
  - Overload Permit - Renew - Inquiry
  - Overload Permit - Renew - Transaction
  - Overload Permit - Transfer - Inquiry
  - Overload Permit - Transfer - Transaction
  - Overweight Citation Transcript
  - Pay Return Check/Misc Invoice
  - Permits for Customers - Selection
  - Points Inquiry
  - Pre-Compliance Add
  - Print Reg Cover Sheet
  - Print Registration/Overload/Non-Repairable
  - Prior Name And Address
  - Prior Vehicle Owners grid
  - Proof Document History
  - Prospective Purchaser Transcript
  - Prospective Purchaser Inquiry
  - Reactivate Plate
  - Reactivate FS Plate - Inquire
  - Reactivate FS Plate - Transaction
  - Reactivate Vehicle
  - Reestablish Title - Transaction
  - Reissue Registration - Inquire
  - Reissue Registration - Transaction
  - Renewal Registration
  - Replacement Title
  - Reprint Title
  - Title Activity
  - Title Document Number Processing
  - Transfer and Exchange Plates - Inquire
  - Transfer and Exchange Plates - Transaction
  - Translator Information Inquiry
  - Trip Permit Issue - Inquiry
  - Trip Permit Issue - Transaction
  - Sales And Use Tax Adjustment
  - Special IDC Inquire
  - Special ID Card Issue - Transaction
  - SR22/FR44 Add
  - Substitute Title
  - Supplemental Lien - Same Lienholder - Inquiry
  - Supplemental Lien - Same Lienholder - Transaction
  - Surrender Driver License / ID Card - Transaction
  - Surrender Registration - Inquiry
  - Surrender Registration - Transaction
  - Transfer Registration
  - VDH Request (DVRINI) - Step 1 of 2
  - VDH Request (DVRRBC) - Step 2 of 2
  - Vehicle Renewal Notification Inquiry
  - Vehicle Information Inquiry
  - Vehicle Information - Transaction
  - Vehicle Information - Additional
  - Vehicle Insurance Information - Add/Change
  - Vehicle Disposition by Make and VIN
  - Vehicle Disposition by Title
  - Vehicle Stop Add - Inquiry
  - Vehicle Stop Add - Transaction
  - Vehicle Stop Change/Comply - Inquire
  - Vehicle Stop Change/Comply - Transaction
  - Vehicle Stop Delete - Transaction
  - Vehicle Stop Delete - Inquiry
  - Vehicle Stop Inquire
  - Vehicle Stop Inquiry detail
  - Vehicle Transcript Inquire
  - Vehicle Transcript
  - Vehicles Currently Owned by Customer
  - Vehicle Owners Inquire
  - Vehicle Owners Inquiry
  - Vehicles Leased by Customer Inquiry
  - Veterans ID Card Inquiry
  - Veteran Maintenance
  - Veterans ID Card Release
  - VIN Issue - Transaction
- Abandoned Vehicle Inquiry
- Abandoned Vehicle Letter Inquire Grid
- Abandoned Vehicle Certified Mail Inquiry
- Abandonded Vehicle Maintenance
- Add Test
- AKA Business Name
- Audit Clerk Voter Registration Application Print
- Authorized Purchaser
- CAIS Inquire
- CAIS Inquiry-Detail
- Capture
- Citation Tracking Customer Establishment
- CDL 10 Year History Check
- CDL No Show Add
- CDL No Show Inquiry
- CDL No Show Waived
- CDL No Show Waived Inquiry
- Change Customer Number
- Change Test
- Clearance Letter Print
- Clinic Add
- Clinic Inquiry
- Compliance Selection
- Correct Payment
- CSC Correct Payment
- Customer Cart
- Customer Cart HQWC
- Customer Cart - Checkout
- Customer Cart - Checkout - HQWC
- PCI Customer Cart -Checkout
- Customer - Change All Addresses
- Customer Return - New Form
- Customer Return - List Forms
- Customer Stop Add
- Customer Transactions for Reprint Cover
- Decal Management - Screen shot
- Deceased Customer Add
- Deceased Customer Change
- Deceased Customer Remove
- Deferred Settlement Payment inquiry
- Driver License Fee Calculator-Inquire
- Driver License Fee Calculator-Transaction
- Driver License ID/Card Surrender
- Emergency Contact Application-Print
- Emergency Contact Information
- Emissions Information
- Escort Driver Certification Issue Process
- Escort Driver Certification Maintenance Inquire
- Escort Driver Certification Issue Inquire
- Escort Driver Certification Maintenance
- Events Selection
- EZPass Inquire
- EZPass Issue
- EZ Change All Addresses
- EZ Customer Cart
- EZ Fleet Renewal
- Fleet Inquiry
- Dealer Location Detail Inquire
- Dealer Location Detail
- Fee Breakdown
- Financial Transaction by Key Value
- Forms
- Open/Close Console
- Override NDR/CDL
- Owner Inquiry
- Insurance Monitoring Change-Transaction
- Insurance Monitoring Inquiry
- Insurance Monitoring Verification
- Inventory Management Console - Manager
- Inventory Management Console - Teller
- Inventory Management - Verify Decals
- Inventory Management - Return Decals
- Legal Presence Code Selection
- List Transactions
- List Transactions - Recall Transaction
- LVR Detail Record Inquiry
- Miscellaneous Refund Add - Inquiry
- Miscellaneous Refund Add - Transaction
- Miscellaneous Refund Authorization
- Miscellaneous Refund Inquiry
- Miscellaneous Refund Maintenance
- Motor Carrier Citation Establishment
- Motor Carrier Citation Inquiry
- Motor Carrier Intrastate Customer Maintenance
- Motor Vehicle Event (Sun Shading)-ADD
- Motor Vehicle Event (SunShading)-Delete
- NDR Employment Transcript
- NDR Employment Transcript Inquire
- Notes
- Notes - Add Customer
- Notes - Add Vehicle
- Overweight Citation Inquiry by Citation Number
- Overweight Citation Establishment
- Pending Emission Inquiry
- PIN Maintenance and Customer Notification
- Reset PIN
- Parental Consent Add
- Plate Type Selection
- Reason Title Held
- Receipt Details
- Receipt Details - CSSREV
- Rental Company Lookup
- Retail File Information (Sample Plates) - Inquire
- Retail File Information (Sample Plates) - Detail
- Report Console
- Return Check Inquiry
- Revenue - Close Cash Drawer
- Revenue - Close Teller Cash Drawer
- Revenue - Collect CSS Revenue
- Revenue - Collect Miscellaneous Revenue
- Revenue - Collect DGIF Revenue - CSC
- Revenue - Confirm Settlement Deposit
- Revenue - List Revenue Activity
- Revenue - List Revenue Activity Report
- Revenue - Transfer Transactions
- Revenue - Unidentified Over/Short Entry
- Revenue - Vehicle Fee Calculator
- Non Compliance Fee Payment Inquiry
- Non Compliance Fee Payment Plan Establishment
- Non Compliance Payment Plan Establishment
- Statutory Fee Payment Plan Payment
- Non Compliance Fee Payment-Default
- Non Compliance Fee Payment Plan Reentere-Inquire
- Non Compliance Fee Payment Plan Reenter-Transaction
- Non Compliance Fee Payment Plan Indicator
- Settings - Manage Printers
- Settings - Manage Terminals
- Settings - Manage Work Areas
- Settlement - Add Settlement
- Settlement - Add Deferred Settlement
- Settlement - Enter Deposit
- Settlement - List Settlements
- Settlement - Maintain Settlement
- Settlement - Maintain Settlement Deferred Dealer
- Test Results Inquiry
- Test Results Inquiry Selection Grid
- Title Disposition Inquiry - Detail
- Transaction Details - TitleIssue
- Transaction Details - TitleIssue - Inventory Details
- Transaction Details - DrLic
- Transaction Details - Completed Transaction - Payment Tab
- Transaction Details - Completed Transaction - Fee Breakdown
- Transaction Details - Completed Transaction - Receipt Details
- Transaction Details - Payment
- Transaction Details - Processing Payment
- Unidentified Over/Short Entry
- Update Orders Selection Grid
- Update Orders Transaction
- User Information
- VEH Transcript UseAgreement
- Vehicle Liens Inquiry
- VINA Inquiry
Technical Support / Knowledge Base
- Install Instructions
- Report a Problem
- Installing a Printer in the CSC
- Adding a tray to an existing printer
- Manage Work Areas
  - Add/Edit Work Area
  - Remove Work Area
- Manage Printers
- Manage Terminals
- System Messages
- Troubleshooting
- FAQ
Release Notes for 2019
- Release 11.1.29 (09/19/2019)
- Release 11.1.28 (07/01/2019)
- Release 11.1.27 (05/21/2019)
- Release 11.1.27 (04/18/2019)
- Release 11.1.26 (01/24/2019)
Release Notes from 2018
- Release 11.1.25 (12/13/2018)
- Release 11.1.24 (10/01/2018)
- Release 11.1.23 (09/13/2018)
- Release 11.1.22 (07/01/2018)
- Release 11.1.21 (04/19/2018)
- Release 11.1.20 (02/15/2018)
Release Notes from 2017
- Release 11.1.19 (11/16/2017)
- Release 11.1.18 (08/17/2017)
- Release 11.1.17 (07/01/2017)
- Release 11.1.16 (04/20/2017)
- Release 11.1.15 (02/16/2017)
- Release 11.1.14 (01/01/2017)
Release Notes from 2016
- Release 11.1.13 (11/17/2016)
- Release 11.1.12 (09/15/2016)
- Release 11.1.11 (07/01/2016)
- Release 11.1.10 (04/16/2016)
- Release 11.1.9 (02/11/2016)
- Release 11.1.8 (01/01/2016)
Release Notes from 2015
- Release 11.1.7 (11/19/2015)
- Release 11.1.6 (10/22/2015)
- Release 11.1.5 (09/24/2015)
- Release 11.1.4 (08/13/2015)
- Release 11.1.3 (07/01/2015)
- Release 11.1.2 (06/04/2015)
- Release 11.1.1 (04/09/2015)
- Release 10.3 (01/08/2015)
Release Notes from 2014
- Release 9.3 (01/01/2014)
- Release 9.4 (01/23/2014)
- Release 9.5 (02/20/2014)
- Release 9.6 (03/20/2014)
- Release 9.7 (04/24/2014)
- Release 9.8 (05/15/2014)
- Release 9.9 (07/01/2014)
- Release 10.0 (07/24/2014)
- Release 10.1 (09/11/2014)
- Release 10.2 (11/06/2014)
Release Notes from 2013
- Release 8.1 (01/10/2013)
- Release 8.2 (01/31/2013)
- Release 8.3 (02/14/2013)
- Release 8.4 (03/21/2013)
- Release 8.4.7 (04/04/2013)
- Release 8.6 (04/18/2013)
- Release 8.7 (05/16/2013)
- Release 8.8 (07/01/2013)
- Release 9.0 (09/19/2013)
- Release 9.1 (10/17/2013)
- Release 9.2 (11/21/2013)
Release Notes from 2012
- Release 8.0 (12/xx/2012)

Help Audience: Customer Service Center

Help Release: 11.1.29a

mySelect Release: 11.1.29 (09/19/2019)

© 2013 VA Department of Motor Vehicles